This is really interesting! Japan is such a unique market for SaaS.
From what I've heard, the biggest challenges are:
- Preference for local payment methods (not just credit cards)
- Need for Japanese language support (not just UI, but customer service)
- Relationship-based sales culture (can't just do self-serve)
Curious what your experience has been. Did you need a local entity to close enterprise deals? And how important was having Japanese-speaking support staff?
This is really interesting! Japan is such a unique market for SaaS.
From what I've heard, the biggest challenges are: - Preference for local payment methods (not just credit cards) - Need for Japanese language support (not just UI, but customer service) - Relationship-based sales culture (can't just do self-serve)
Curious what your experience has been. Did you need a local entity to close enterprise deals? And how important was having Japanese-speaking support staff?